These general terms and conditions apply to all services provided by Klusmaat. Please read carefully — the current beta phase has specific terms set out in the "Beta phase" article and article 7 (Liability).

Beta phase — important to read

Klusmaat is currently in a beta phase. By using Klusmaat, the User expressly acknowledges and accepts that: (a) the Service is still under development and may be interrupted, contain errors, or not be permanently available; (b) Klusmaat does not warrant data preservation, availability, accuracy of AI-generated output, or business continuity; (c) the User is responsible for regularly exporting and backing up their own data; (d) during the beta phase, Klusmaat is not liable for any direct or indirect damages, data loss, lost profits, or consequential damages arising from use of the Service, except in the case of intent or wilful recklessness on the part of Klusmaat. Article 7 elaborates on this limitation. This limitation is an essential condition of the current beta access. Klusmaat will notify Users when the beta phase ends; from that moment, the standard liability provisions for paying customers apply.

1. Definitions

"Klusmaat": Klusmaat (sole proprietorship / eenmanszaak), registered at Bosboom Toussaintstraat 35-A3, 1054AN Amsterdam, CoC (KvK) 94657793, VAT NL005100867B42. "User": any person or company using Klusmaat services. "Service": the Klusmaat platform including all features and functionalities. "Agreement": the contract between Klusmaat and User for the use of the Service. "Beta phase": the current development period during which the Service is made available free of charge or at a reduced rate for evaluation and feedback.

2. Application

These terms apply to every offer, quote, and agreement between Klusmaat and User. Deviations are only valid when confirmed in writing.

3. Service description

Klusmaat provides an AI-powered backoffice platform for tradespeople, including: AI-powered customer communication, smart scheduling and route optimization, invoicing and quoting, inventory management, and a knowledge base. We strive for maximum availability but do not guarantee uninterrupted access.

4. Pricing and payment

Prices are displayed on our website and are exclusive of VAT unless stated otherwise. We invoice monthly or annually based on the chosen plan. Payment is due within 14 days of the invoice date. We reserve the right to adjust prices, with at least 30 days' notice.

5. Intellectual property

All intellectual property rights to the Service, including software, designs, and documentation, belong to Klusmaat. User retains ownership of their own data entered into the platform.

6. Privacy and data

We handle personal data in accordance with our Privacy Policy and applicable legislation (GDPR). User is responsible for the accuracy of the data they enter.

7. Liability

During the current beta phase, the Service is provided 'as is' and 'as available'. Klusmaat expressly gives no warranty as to availability, error-free operation, data preservation, backups, or accuracy of AI-generated output. To the maximum extent permitted by law, Klusmaat is not liable for any direct damages, data loss, lost profits, lost revenue, missed savings, reputational damage, consequential damages, or indirect damages of any kind, arising from or in connection with use of the Service during the beta phase. Liability for intent or wilful recklessness on the part of Klusmaat is unaffected — under Art. 6:248 Dutch Civil Code, this cannot be excluded. After the beta phase ends, for paying customers, Klusmaat's liability is limited to the amount paid by User in the three months preceding the event; indirect damages, consequential damages, and lost profits remain excluded after the beta phase as well. AI-generated content (quotes, invoices, messages, scheduling) is provided as a tool; User remains fully responsible for verifying accuracy before documents are sent to third parties or actions are taken. During the beta phase, the User is responsible for regularly exporting and backing up their own data; Klusmaat is not obligated to provide restore or recovery services in case of data loss during the beta phase.

8. Duration and termination

The Agreement is entered into for an indefinite period and can be terminated monthly. After termination, User can export their data within 30 days. After this period, we will delete all data.

9. Applicable law

Dutch law applies to these terms. Disputes will be submitted to the competent court in Amsterdam.

Terms of Service