These general terms and conditions apply to all services provided by Klusmaat B.V.

1. Definitions

"Klusmaat": Klusmaat B.V., registered at Bosboom Toussaintstraat 35-A3, 1054AN Amsterdam. "User": any person or company using Klusmaat services. "Service": the Klusmaat AI backoffice platform including all features and functionalities. "Agreement": the contract between Klusmaat and User for the use of the Service.

2. Application

These terms apply to every offer, quote, and agreement between Klusmaat and User. Deviations are only valid when confirmed in writing.

3. Service description

Klusmaat provides an AI-powered backoffice platform for tradespeople, including: AI-powered customer communication, smart scheduling and route optimization, invoicing and quoting, inventory management, and a knowledge base. We strive for maximum availability but do not guarantee uninterrupted access.

4. Pricing and payment

Prices are displayed on our website and are exclusive of VAT unless stated otherwise. We invoice monthly or annually based on the chosen plan. Payment is due within 14 days of the invoice date. We reserve the right to adjust prices, with at least 30 days' notice.

5. Intellectual property

All intellectual property rights to the Service, including software, designs, and documentation, belong to Klusmaat. User retains ownership of their own data entered into the platform.

6. Privacy and data

We handle personal data in accordance with our Privacy Policy and applicable legislation (GDPR). User is responsible for the accuracy of the data they enter.

7. Liability

Klusmaat's liability is limited to the amount paid by User in the 3 months preceding the event. We are not liable for indirect damages, consequential damages, or lost profits. AI-generated content (invoices, messages, scheduling) is provided as a tool; User remains responsible for verifying accuracy.

8. Duration and termination

The Agreement is entered into for an indefinite period and can be terminated monthly. After termination, User can export their data within 30 days. After this period, we will delete all data.

9. Applicable law

Dutch law applies to these terms. Disputes will be submitted to the competent court in Amsterdam.

Terms of Service