Unified Inbox
WhatsApp, SMS and email in one overview. The AI reads along and responds automatically or waits for your approval.
Kunt u morgen langskomen voor...
Offerte ontvangen, akkoord!
Bedankt voor de reparatie
"Ja, morgen tussen 10:00-12:00 heeft meneer de Vries tijd. Zal ik inplannen?"
The problem
Messages come in through all channels - WhatsApp, SMS, email. You miss messages, respond twice or too late. Customers get frustrated.
WhatsApp, SMS, email, and contact forms - all in one inbox. The AI reads along and understands what's being asked. An 'emergency leak' is automatically marked urgent, a price question recognized as a quote request. With each message, you immediately see customer context: previous jobs, outstanding invoices, notes.
The AI suggests responses you can adjust or send directly. Standard questions about opening hours or availability are handled automatically while you work. You decide what goes automatic and what you want to see yourself.
What you get
Alles wat je nodig hebt om efficiënter te werken
All channels together
WhatsApp Business, SMS, and email in one clear inbox. No more switching between apps or missing messages because they came in elsewhere. Everything in one place.
AI reads along
The AI automatically recognizes urgent messages (emergency leaks, breakdowns), classifies requests by type (quote, appointment, question), and immediately suggests an appropriate response.
Customer context
With each message, you immediately see the complete customer history: previous jobs, sent quotes, outstanding invoices, and notes. You never have to search for who this was again.
Smart responses
You determine how the AI works: fully automatic for standard questions, draft responses for approval for important matters, or manual for sensitive situations.
How it works
In drie simpele stappen aan de slag
Message arrives
Customer sends a WhatsApp, SMS, or email. It doesn't matter which channel - everything comes into your unified inbox.
AI analyzes
The AI determines urgency, recognizes the customer from your system, and immediately shows relevant context such as previous jobs and outstanding matters.
Respond quickly
Use the AI suggestion with one click or adjust it. The response is sent via the original channel - WhatsApp stays WhatsApp.